30-Day Guarantee
Return & Satisfaction Policy
Your satisfaction is our top priority. We back every new or pre-owned laser system with a 30-day return guarantee. Review the terms below before ordering.
Professional Practitioners
Full refund when system returned in like-new condition
Home & Animal Owners
Covers complimentary $1,495 training package included
How to Return Your System
Send your system to our Colorado facility:
913 Main Street
Louisville, CO 80027
You cover return shipping, select your preferred carrier, insurance, and delivery speed. We strongly recommend insuring your package. If a unit arrives damaged, we cannot issue a full refund.
Returns must ship within 30 days of delivery. Plan ahead to avoid expedited shipping costs after day 28.
Exceptions
Accessories and built-to-order systems are not eligible for return. Please contact us before ordering if you have questions about eligibility.
Questions About Returns?
Our team is here to make it easy from purchase through every treatment.