ColdLasers.Org Return Policy

That is why every new or used laser comes with a 30-day money back guarantee.
For professionals, we will issue a 100% refund once we get the laser back in like new condition. We request that pro users try the system on multiple patients. When they do, they always see the incredible impact that you get from a quality therapy laser.
Home users pay a 15% restocking fee. This is because homeowners might buy a laser for an inappropriate application if there is not cost to "try it". Since shipping is free, we include a $1495 training package with every system and we also offer phone support, the restocking fee helps us cover our cost while giving buyers confindence in buying from ColdLasers.Org

Please return systems to:
ColdLasers.Org
913 Main Street
Louisville, CO 80027


Customers returning a system are responsible for the cost of shipping back the system. This way they can select their choice of shipping company and select how quickly they need to ship the system to get it back in the 30 days. If you wait 28 days, overnighting a laser can be hundreds of dollars. We recommend insuring the package as we can not issue a full return if the package is damaged.

We do not accept returns on accessories and built to order systems.

The ColdLasers Team

Here are a few reasons to buy from ColdLasers.Org

Gold Star Brick and Mortar
Located at 913 Main Street in Louisville, CO.
We are not some drop shipper, we have the largest inventory in the US.
Gold Star The Best Support in the Laser Industry
We will make sure you get no-pressure unbiased advice, the best training and the best support.
Gold Star The Industries Best Protocol Library
Every laser comes with the Laser-Therapy.US library. The app dynamically creates pictorial treatment plans for over 250 different conditions for humans, pets and horses.
Gold Star No Sales Tax Outside Colorado
The price on the site is the total price if you live outside of Colorado.
Gold Star Warranty Support
All our system include a warranty between 1 and 5 years. If there is a problem, we will help you.
Gold Star 30-Day Satisfaction Guarantee
Pros get a 30-day 100% money back guarantee on new systems. Home users get a 30-day guarantee with 15% restocking fee.
Gold Star Custom Marketing Support
Any Pro system over $5000 includes custom marketing kit with flyers, pamphlets and posters.
Gold Star You can trust ColdLasers.Org
Since 2002, we have supported over 10,000 customers and maintained a 5-Star rating.
Gold Star An A+ BBB Accredited Business
As a top-rated BBB business, ColdLasers.Org is "The Trusted Name In Cold Lasers".
Gold Star Low Price Guarantee
ColdLasers.Org will beat any published price and give you better support and training.
Gold Star Free Shipping
Every laser over $2000 includes free 3-Day shipping to anywhere in the US and Canada.
Gold Star
Credit cards accepted We Accept all Major Credit cards. We also accept checks and wire transfers
Gold Star Financing
We work with many different financing companies who focus on financing for professional.
Gold Star Your Transaction is protected
SSL Certificate Your Transaction is Secure because it is processed using RapidSSL 128-bit encryption. We don't keep any personal credit information.

ColdLasers.Org is dedicated to being the best source for anything related to cold lasers and laser therapy. Just call us for more information. 1-800-388-0850